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Disappointed with AoA customer service
We have had enough problems with our '93 90 Q to qualify for the Lemon Law in
our state (WA). We did not activate the Lemon Law because we would have had
to pay a $7000 "user fee". At the current rate, we will be spending $5000
per year on our lemon after the warranty expires. Our dealer has attempted
to try to get a free extension to our warranty from AoA, but to no avail.
Our last resort was to send a letter to the following rep:
Audi of America
3800 Hamlin Rd.
Auburn Hills, MI 48326
but have had no luck. Hey, just this week it was in the shop to replace the
idle stabilizer - a $300 part. The master cylinder failed a year ago in a
snow storm with only 17k on the car! The climate control periodically
decides what temperature it wants the cabin to be and of course the dealer
doesn't know what's going on. The list goes on...