Re: Your New Audi

[Robert Myers <rmyers@wvit.wvnet.edu>]

I'm not certain that this is the case nationally, but a dealer in WV is 
required *by law* to disclose any and all damage which may have happened to 
a new vehicle even though it may been repaired invisibly.  The vehicle is 
still regarded as new but the purchaser need not accept the "new" vehicle 
if he/she is not satisfied.  Although not specified by the law, this 
certainly opens up the possibility of reopening negotiations with the dealer.

If the dealer, in your state, *is* required to disclose this information 
and didn't, you are in a pretty strong negotiation position.


On Fri, 16 Feb 1996, Al Powell wrote:

> Nivi - re: your car with evidence of repaired damage.  The car may not 
> have been in any accidents.  Cars are sometimes dinged or bumped on 
> the lot and repaired by the dealer.  This is not considered to have been 
> an accident, and the car is new with the damage properly repaired.
> 
> However - IF the car was sold to you as (in essence) "never damaged" 
> and you have evidence of damage, it is certainly worth being 
> assertive about.  I would not threaten legal action until after I 
> had done a serious sit-down (NOT a phone call) with the sales manager 
> or dealership owner and presented my case.  Make sure you know in 
> advance what you want.  If you get absolutely no satisfaction - not 
> even replacement of warped or damaged parts - then perhaps a small 
> claims court action would be worthwhile.  But you'll kill any 
> goodwill you have with that dealership.   Estimate cost vs. benefit.
> 
> I suggest that you probably want any damaged parts replaced, and 
> possibly a slight reduction in price (refund) of $1000 or so.  
> Remember, to the dealer, as long as a ding or bump has been repaired, 
> the car is NEW.  Also, to most customers, as long as the damage has 
> been repaired invisibly, the car is NEW.  You are more discriminating 
> than most, so you're really trying on their "good will" for 
> adjustments in this case.
> 
> 
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> Al Powell                           Voice:  409/845-2807
> Ag Communications                   Fax:    409/862-1202
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> 


__
  Bob
**************************************************************************
* Robert L. Myers                  <rmyers@wvit.wvnet.edu>               *
* Chair, Dept. of Chemistry        (304) 442-3358  (office)              *
* West Virginia Inst. of Tech.     (304) 574-2372  (home)                *
*                                  (304) 442-3109  (secretary)           *
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*    My Siberian Huskies enjoy riding in my '89 Audi 200 TurboQuattro.   *
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