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revenge on consumer reports

Given all the fun we've had laughing at CR for their absurd stance on the
value of cup holders, I thought the list would have fun with this one:

> Caller:   "Hello, is this Tech Support?"
> Tech Rep: "Yes, it is.  (asked for name/number/system) How may I help you?"
> Caller:   "The cup holder on my PC is broken and I am within my warranty
> period.  How do I go about getting that fixed?"
> Tech Rep:   "I'm sorry, but did you say a cup holder?"
> Caller:   "Yes, it's attached to the front of my computer."
> Tech Rep:   "Please excuse me if I seem a bit stumped, it's because I am.
>    Did you receive this as part of a promotional, at a trade show,
>   how did you get this cup holder?  Does it have any trademark
>   on it?"
> Caller:   "It came with my computer, I don't know anything about a
>   promotional.  It just has '4X' on it."
> At this point the Tech Rep had to mute the caller because he couldn't
> stand it.  The Caller had been using the load drawer of the CD ROM as a
> cup holder and broke it off the drive...OOPS.

John Allred (jallred@rtimeinc.com)
RTime Inc, Seattle, WA