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RE: Kudos for Carlsen!
On a related note: my distributor is leaking oil and got priced at $395
(dealer + a little (very little) for the mechanic) + ~$100 labour for
replacement. I called Linda and she immediately came up with $225 for
the same part (+S&H)! Amazing.
Anyway, it was all for naught as I found out that the distributor has
been replaced by an Audi dealership on 12/18/95 - app. 7,000 miles ago -
and is therefore covered by the 12/12 parts and labour warranty. Yeah!
- peter henriksen, email@example.com, issaquah, wa
94 acura legend gs
80 mazda 626
>From: Gary G. Erickson[SMTP:firstname.lastname@example.org]
>Sent: Friday, June 21, 1996 1:09 PM
>Subject: Kudos for Carlsen!
>Sorry for the bandwidth, but I had to give a public round of applause
>for Linda at Carlsen.
>Two weeks ago I broke the front windshield of my GT when I was
>remounting the seats. (Recaros
>being higher than the stock seats, I had a bit of an interferece
>problem when I slid the seat
>forward with the back tilted forwards.)
>After getting local quotes from glass installers, and being told that
>I'd have to settle for
>"American-made replacement quality glass," I called Linda at Carlsen.
>She managed to track down the _only_ OEM windshield for a GT in the
>States! Not to mention that
>the discount she gives to members of this list allowed me to save $$
>even after paying to have the
>thing shipped from CA to Portland, OR.
>But here's the clincher; bear in mind that the retail price for this
>chunk of glass is $290 . . .
>she had quoted me $270 ($230 windshield & $40 shipping). As it turns
>out the shipping was going to
>cost $65, so she dropped her price on the window to $205 to make sure
>she stayed inside of the
>original price that she gave me!
>Normally I wouldn't bother for only $20, but I was order other misc. at
>the same time so that the
>discount begins to add up.
>This sold me. She will get all of my dealer parts business from now
>on. All disclaimers apply,
>just another overly satisified customer.
>'85 Coupe GT
>Gary G. Erickson
>Business Solution Integrators, Inc.
>503-702-5789 e-mail: email@example.com