RE: J,D, Power and Cosumer Reports

[Tom Haapanen <tomh@metrics.com>]

What you have to realize is the JD Power does *NOT* measure, nor do they
claim to, how good the cars actually are.  What they measure is how
reliable people *PERCEIVE* them to be, which, in turn, is really the
criteria most people use to purchase vehicles.

If you don't like JD Power's results, don't shoot the messenger --
complain about the car-buying American public instead!

And, no, I don't intend to defend CR in any way at all.  :-)

-----
Tom Haapanen -- Software Metrics Inc. -- Waterloo, Ontario, Canada
A Microsoft Solution Provider Partner -- http://www.metrics.com/


>-----Original Message-----
>From: RELAYER@aol.com
>Date: Thu, 27 Mar 1997 08:22:01 -0500 (EST)
>Subject: J,D, Power and Cosumer Reports
>
>Hello friends,
>My impression of JD power and CR is the same as most of you....a bunch of
>weenies that are only impressed by Hondas and Toyotas!  Consumer Reports will
>give a 911 a bad review saying: poor rear seat room, lack of truck space,
>loud engine, and harsh suspension.  WELL DUH!    That's the point of a damn
>porsche you idiots!
>
>How can we take any survey seriously that has Cadillac (the Anti-Audi) at #2?
> The JDP survey will come in handy to help market Audis neverless.
>
>