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-=> Quoting Dewitt Harrison <=-
DH> problem, I think systematic troubleshooting would reduce the
DH> number of "could not reproduce the problem" results and just
DH> plain incorrect fixes. But few if any can bring themselves to do
DH> this. It's not a reflection on individuals, but rather on the basic
DH> nature of the repair business. Been there myself, once upon a
DH> time, in a different field.
We're in absolute agreement. This is why many times a good
independent shop owned by the mechanic is the only place to sort
pesky problems out. Main problem is finding a decent shop and a
vehicle owner who understands the time it takes to find some
problems and won't be calling every hour "why isn't my car ready".
Many a dealer sends their own marque problem cars and other brand
trade-ins to independent mechanics when their own in house crew
can't figure out, or doesn't want to figure out the true nature
of the problem.
A local Mercyless Benz dealer had sold a Mercyless Wagon,
the thing kept coming back with no AC, Fuse blown or wire cooked.
After 2 months (dealer mechanics changed just about the entire
system) customer returned wagon to dealer, who had to return his
money. Mercyless Benz sent engineer etc. to dealer...nothing,
couldn't replicate the problem, let alone fix it. The car was
dropped off at a friends shop, "if you can't fix it, we're going
to wholesale it out" he adapted a 12 volt light to the power supply
for the AC, mounted it on the dash and drove the car for two weeks
waiting for the fuse to blow. (It hadn't blown at any time while
at the zneB dealer.) On a Sunday afternoon while going for a
newspaper, fuse blows, bingo, problem diagnosed. The kickdown
switch under the accelerator was shorting out the AC fuse, but
only when tranny was manually shifted, pedal was to the metal,
pulling a g or two on a corner. Seems this must have been
the driving style of the previous owner when he was alone in
the car. The "nature of the repair business" as you put it
is definitly changing, for the worse. The shop that actually
cares, with two or three generations of the same family passing
the torch to each other is over, the future seems to be
national franchises handling "popular" cars, and everyone
else at the mercy of the dealer. IMHO
... We now return to our regularly scheduled flame-throwing.
___ Blue Wave/386 v2.30