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RE: My so called dealer/ Air bag update pisser
Yep, I can add to the thread about incompetent dealers and
the current air bag recall.
Last month, I called Prestige Motors (DENVER_CO) to schedule my '89
200TQ airbag recall/update. Appointment was given and I verified that
they had everything they needed to perform the recall.
Sure enough on the day of appointment, I show up (8:00 am) and things
are chaotic and of course nobody has record of my appointment. Oh
oh... this looks bad but lets gamble here.
Nevertheless against my better judgement, I leave the car with
Prestige service manager's promise that they will get it done.
Unfortunately, I left the AoA recall paperwork with them too.
The once promised ride back to my office is not possible but how about
a rental car on their dime but guarenteed by my AMEX card? Well..
40 minutes later a slick rental car sales droid tries to weasel
extra coverage for me on this "20K jewel" a Ford Esort! NO way just
give me the dog and let me get to work ~10:30 am now.
Sure as hell, Prestige did not get the recall work done, I was
treated rudely on the phone when I called about the status of the
car in the afternoon. "Hey you did not even have an appointment-
what do you expect?"... Huh?
I fight Denver rush hour traffic to go
get my car before they close for the weekend and to get rid
of the piece of sh** Escort to avoid paying $50.00 a day extra.
Sure enough, paperwork is gone on the recall and the car has
been driven a couple of miles. Lame apologies offered but
Never will I bring my Audi to Prestige again. Goes to show
I can never learn with Audi dealers.