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Steve Ensch wrote:
> I had a poor experience from NTB. They matched the price of the Tire
> Rack/Discount tire if I presented proof (EC Ad). That was fine since the
> tires were $44.00 plus shipping, which we agreed would be $9/tire. So I
> made out we'll on that. But I paid $79 for a four wheel alignment that was
> never performed. I had the car up a week later and noticed a new bolt in
> the tie rod, a stand out of the service performed on my car. I noticed
> though the adjustment on the tie-rod assemblies was rusted and corroded. I
> attempted to loosen them but to no avail. The damn things were seized. I
> replaced both tie-rods and took the old pair in for evidence to get my
> refund. Sure enough they gave me a cash refund for the alignment job.
> The Dunlops are very good tires for the money.
Yes, I agree that NTB is probably about as bad as sears, but I haven't had any
bad experiences there. I have switched to a place called Butler Tire, and
they are very professional, fast, and do excellent work. As far as your
mystery alignment goes, since I always feel that I am getting screwed at the
shop (no matter which one) so I usually find an excuse to stand with the tech
while the work is being performed. Perhaps an annoyance to him, but I feel
better that way.
BTW, that is interesting that they will match mail order ad prices. Did that
price include installation?