RE: Dealer dis-service award- Valley Motors

[Arthur.L.Berrier@sealedair.com]

I was at Valley Motors many years ago waiting to pick up some floor 
mats I had ordered.  A service manager who was in the parts department 
was paged for a phone call.  He picked up the phone on the counter to 
talk to a customer who had called about the status of his car.  "Yes, 
I'll check on the status of your car right now" he said.  He then 
proceeded to cover the phone with his hand, make an obscene hand 
gesture and continued his original unrelated conversation for three 
minutes before saying into the phone:  "Gee, the car won't be ready 
today, call back tomorrow".

I have never been back........

Arthur Berrier
'85 Coupe GT (with Valley Motors floor mats but no service)