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Beware of VRC and VRE
Volkswagen Retail Concept and Volkswagen Retail Experience.
I kid you not. From the folks who brought you brand separation - yet
another asinine idea to prove they haven't been asleep all winter.
No parts counters any more - just four undifferentiated desks in a
"retail space". Wait on a friendly lounger until a desk is free,
and then go and rap with the occupant. More like pregnancy counseling
than ordering spares. I now have the opportunity to explain, over the
next few months, that there are cars called "quattros" and nothing else
to every single member of the dealership's staff.
"But what _sort_ of quattro, sir - an A4? An A6?"
"No, just quattro. That's all it says. Audi quattro."
"But it can't ..."
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