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Re: Beware of VRC and VRE
> I believe that a customer-service oriented dealer will keep these
> parts in stock even if they lose money on every one they sell, if only to keep
> you in the habit of buying parts from them. Run properly, over-the-counter
> parts sales can be a very profitable part of a dealer's business and catering
> only to those cars that are still current and/or under warranty is to
> potentially give away a lot of business to your competition.
I agree. That would be the way it *could* be. But I wouldn't even
think of buying an oil filter at the dealer when a local place stocks
Mann/Mahle at about $4 each.
> I've never stepped foot inside of Carlsen
> Audi but considering that I have received better service from them, despite
> being 1100 miles away and selling parts for 25-30% under MSRP instead of 10%
> over it,
Isn't that a riot?
> you can bet that when I do, I'll buy my Audi from them, even if I
> have to pay extra for shipping it to Arizona or hop on a plane to pick it up
> in Palo Alto myself.
While being able to grab parts off the shelf would be nice, I can't
think of what i would expect them to stock. So many little parts go bad
so infrequently & are dealer only, like sensors 'n' stuff.
It did surprise me to have to special order brake caliper mounting bolts
82 Audi Coupe; 85 Coupe GT