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RE: TT & Rear Lid
On July 17th Peter Berrevoets spoke these words >>>>>>>
"Sounds like the London dealer should be avoided at all costs."
"It sounds like his dealer - in London... hmmmmm... - doesn't deserve his
Actual Peter, we lived in T.O for nearly 25 years and I've dealt with
Queensway, Pfaff and Oakville.
I bought two new Audi's from Ramsey at Queensway (incl. my '86 CGT), one
from Pfaff and one from Oakville.
Pfaff after-sales service on warranty issues sucked badly on far too many
Oakville tried to charge my wife $200.00 more for the installation of a new
fuel pump, and $120.00 for towing costs from the Kerr St. ramp on the QEW
to their shop - what's that two-three blocks?
Queensway mechanics scratched the hell out of my old S4 and refused to
repair - we went to court proved our case and won.
On the other hand....
Dalmar gives me a very hefty discount on parts and labour and I have
account privileges. I have never had to take a car back for the
same/related problem and always provide me a free loaner to bomb around
Dalmar also ships my parts direct to me free (Tuesdays and Thursdays) which
is their milk-run to area garages, so I don't have to drive the 3 hr return
trip for parts.
Needed a new Repair Manual - their cost $85.60 sold it to me for $90.00 and
not the $149.00 listed.
Dalmar also got my wife's used S6 and charged no commission - I paid the
previous owner directly.
They also found my new acquisition (another '86 CGT) and charged me
Dalmar got a call from a wreckers near Bayfield who wanted to know what a
low-mileage 20V turbo was worth within 30 minutes I was on the road with my
neighbors truck - bought the engine and tranny for under a grand.
One of their staff spotted a Euro-spec'd 6 speed tranny at another yard
near Chatham while picking up a car - bought that for less than half a
They had a new A4 arrive last fall that was damaged in transit (rear
q-panel). Fixed it and I bought the car for several thousand less than one
out of the showroom. In fact these guys have been so good to me, in June I
ordered a new S4 in the imola (yellow) with the onyx leather.
So no I won't avoid these guys in fact other than Sprongl's in Georgetown,
these are the only 2 shops I can honestly say
I highly recommend. Sprongl for engine and tranny work and his fair prices
(contrary to his driving skills - even his service isn't what I would call
speedy) and Dalmar since they supply me with copious amounts of coffee from
Tim's across the street.
Just because I have one minor incident doesn't mean someone should bash a
Dealer without knowing the whole story - besides, I really didn't push the
issue and quite frankly the current TT offering doesn't personally turn my
As far as the rear lid is concerned I agree, it ain't their fault EKTA
isn't available in Canada but, they actually bent over backwards to try to
help - however, they too have limited information available and must rely
on what Volkswagen in Toronto tells them. So my beef isn't with the dealer
its with Audi US.
How's that for a sales plug.
'86 CGT x 2