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More Heated Seat Repair Questions

I did the ohm testing tonight and this is what I found: 11kohms between pins 
2 and 4 (The Thermistor). 1 ohm on the seat element (pins 5 & 1)and an open 
on the back rest element(pins 3 & 6). I verified this on the working 
passenger seat.

My question is, how do I troubleshoot the backrest ? Do I need to take the 
seat out of the car, remove the back rest from the base, or does the backrest 
cover come off without disassembly of the seat ?

Any BTDT's would be greatly appreciated.

Scott Calabrese
Quattro 88 80@aol.com