TooManyAudis at aol.com
TooManyAudis at aol.com
Thu Dec 16 02:37:42 EST 2004
I stopped by the local Audi Dealer today to have my 200q20v checked out for
its Bose Amplifier recall. Turns out that I have to wait to have it serviced
until a specialty tool came in. That tool is a hook. Let me repeat that:
a hook. You know, the kind that come in the dollar bin at the local auto
The dealership has only been open for a month, so I will let them slide on
While I was in there, I was approached by a salesperson. I made it clear
that I was a secondary-market kind of guy, but that I was an important link in
the chain -- without guys like me, there would be fewer people willing to buy
the new cars.
"I like them old," I said. "My Audis have 5 cylinders. This one's got a
"What do you drive," he said, "a 9000?"
"A who?" I said.
"I mean a 1000"
"A what?" said I.
"A 100?" says he.
"Close enough," I said.
Following this little exchange, I got into it with the service writer.
"How much for an alignment," says me.
This prompted her to take a trip to the service bay. She came back with:
"It's a two hour job, So it will be $220."
"That's ridiculous." I said, "I just replaced every point of adjustment
within the last 3 weeks. I did a complete front suspension rebuild. Everything
is good to go. IF you don't want to work on my car, just tell me."
I'm pretty sure her next words were some sort of explanation as to why an
alignment could possibly cost $220, but I was done listening."
After that, I headed over to the parts counter to, you know, introduce
myself as their newest frequent customer.
I needed a few clips to keep my chrome molding attached above the
headlights. What I got was a picture of a V8 grill to look at.
"That's not my car," I said.
"That's what your VIN brings up," he said.
"My VIN brought up the right car at the service desk," I said.
"This is what it brings up here," was his reply.
Fifteen minutes later, I was looking at an EKTA diagram of my front grill --
or, actually, my car's front grill. We narrowed down the needed clips to
two or three top choices.
"I can order anything you want," he said, "But we need you to pay the entire
amount up front, and we don't take returns on parts we order."
"What if it's the wrong part," I asked.
"We need to make sure it is the right part."
"How do we know that clip is the right part?" I said.
"We don't. Do you want me to order them for you?"
Now, it's been 14 years since this town has had an Audi dealer. With all
the Midwesterners and New Englanders coming into Charleston, there are a lot of
Audis in need of dealership services. So, the service area has been
swamped. I'd be interested to see what happens in another 6 or 8 weeks when this
backlog of work slacks off. I don't think an alignment will be any $220.
92 VW Cabriolet
More information about the 200q20v