[BiturboS4] Blown Turbos (Non-Chipped S4) - Update
brucem105 at comcast.net
Thu Apr 10 18:05:42 EDT 2003
Get Audi USA involved and on the record now.....if you drive around till
4/16, they may say you made the condition get worse and/or more expensive to
repair. Tell Audi you started hearing the noise PRIOR to expiration of the
warranty, but were told when calling casually that turbos make whistling
noises, and it was normal, and to call/visit if it got worse.
It got worse, you are trying to visit, and this is a known issue which you
expect them to take care of if in fact it turns out to be blown turbos.
----- Original Message -----
From: "j y" <jimnetpa at yahoo.com>
To: "biturbos4" <biturbos4 at audifans.com>
Sent: Thursday, April 10, 2003 4:52 PM
Subject: [BiturboS4] Blown Turbos (Non-Chipped S4) - Update
> Well Folks,
> My worst fear was confirmed today. Before taking my
> beloved Y2K Imola S4 to the Audi dealer - I opted to
> get an INDEPENDENT opinion - first.
> While doing some other work (at 52.9k mi - it's out of
> warranty) on my S4, I asked AWE (reputable Audi Tuner
> that is well known) to confirm my suspicions about the
> HIGH pitched siren like whine coming from my engine
> compartment when acclerating (becomes very noticeable
> at 2k RPMs and above).
> Their professional opinion - Your S4 didn't throw any
> VAG codes BUT - IT HAS NO BOOST TO SPEAK OF - PLUS THE
> HIGH PITCHED WHINE - Buddy - We think you blew your
> turbo(s)- Call AUDI - since you are so close to the
> warranty expiration and you've NEVER CHIPPED the car.
> I called the Audi dealer who sold me the car and has
> serviced it from the beginning. Their response - "YOU
> ARE THE FIRST 2.7 to REPORT THIS PROBLEM TO US. CAN WE
> CALL YOU BACK?"
> Approximately 1/2 later, I receive a call from the
> Service Rep (the one who took my call originally).
> Again, the conversation goes like this:
> AUDI: "SIR - AGAIN, WE'VE NEVER EXPERIENCED THIS
> PROBLEM WITH 2.7 ENGINES."
> ME: Yeah..well Audi World.com is littered with emails
> from 2.7 engine owners who have blown turbos and it's
> well documented. It's been traced to oil inlet and
> other associated problems.
> AUDI: "CAN U HOLD FOR A MINUTE?"
> ME: Sure.
> AUDI: "HOW DO YOU KNOW IT'S A BLOWN TURBO?"
> ME: I had an inpendent shop look at the car. AWE. You
> know them (this dealer and AWE have done some work in
> the past).
> AUDI: "WELL..CAN U BRING THE CAR TO US ON APRIL 16th
> FOR DIAGNOSIS?"
> ME: Only..if I get a loaner car
> AUDI: "OK..IF IT IS A BLOWN TURBO..THE BEST WE CAN DO
> IS 50% ON PARTS/LABOR" - Note: They have NOT even seen
> the car at this point - but they did pull my
> maintenance history up on their computer.
> ME: ok...April 16th..Loaner Car....I AM NOT ACCEPTING
> A 50/50 DEAL...YOU COMPLETE YOUR DIAGNOSIS ON APRIL
> 16th...THEN WE TALK ABOUT RESPONSIBILITY...THIS CAR
> "NEVER" HAS BEEN CHIPPED or HAD THE BOOST INCREASED.
> THERE ARE MANY POSTINGS ON AUDI WORLD ABOUT S4 TURBO
> FAILURE. I AM ONLY 2k MI OUT OF WARRANTY. I FOLLOWED
> "ALL" AUDI RECOMMEDED MAINTENANCE - AT YOUR
> DEALERSHIP. I DO NOT FEEL ANY LIABILITY HERE."
> AUDI: "SEE YOU ON APRIL 16th."
> Stay tuned boyz and gurlz.
> 00 S4 Aggressive Imola
> 86 951 Porsche
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