[BiturboS4] Re: Turbo Issues (Audi S4 vs Porsche 951)

Kjos' fastwheels3 at attbi.com
Tue Apr 15 20:01:35 EDT 2003

If Audi doesn't step in and spend their PR budget, they will look bad in
relationship to BMW, for example. BMW actually extends the warranty for
their customers when they come across a serious problem. Just happened with
M3 engines...happened w/ V8 cars too a few years ago (have I said this
before?). If Audi wants to compete with BMW they need to play with the same
rules. Keep it up BMW. It's helping all of us out.

John Kjos

----- Original Message -----
From: "Scott" <stiles_s at hotmail.com>
To: <biturbos4 at audifans.com>
Sent: Tuesday, April 15, 2003 5:48 PM
Subject: RE: [BiturboS4] Re: Turbo Issues (Audi S4 vs Porsche 951)

> I think you guys are darn near arguing the same thing.
> I think we all agree that:
> 1) audi isn't legally obligated to cover anything after warranty, and
> 2) in the name of good customer service, audi should cover something that
> this close to warranty coverage.
> I think where we're split is whether John as any right to "expect" Audi to
> cover this. If we agree that he has no right to "expect" Audi to cover it,
> then it is indeed a gift. Here is where we have the disagreement. I
> personally view the time after warranty as the time when I'm "on my own".
> Anything the manufacturer does to help me is gravy. They give specific
> mileage & date targets for good reason -- things are very different after
> you step over this line. Time to bend over, grab the ankles, and be
> if Audi gives you a kiss first :)
> IMO, anything that Audi isn't obligated to do is a gift by definition. I
> think it's *great* that Audi is jumping in and paying half (or anything
> that matter). Again, JMHO.
> Scott.
> '02S4
> '03996c2
> '00MiataLS FM2Turbo
> -----Original Message-----
> From: biturbos4-admin at audifans.com [mailto:biturbos4-admin at audifans.com]
> Behalf Of john sonty
> Sent: Tuesday, April 15, 2003 2:47 PM
> To: biturbos4 at audifans.com
> Subject: Re: [BiturboS4] Re: Turbo Issues (Audi S4 vs Porsche 951)
> I disagree, respectfully..
> Audi SHOULD be offering him something in this case (e.g, couple
> of thousand miles out of warranty). I'd agree with you if the
> car was 'well' out of warranty mileage limit--fact is, legally
> or othewise, it ain't.. Besides, "legally", jy didn't have to
> buy an Audi to begin with, did he? :)  But since he did, damn
> straight Audi should be offering him something..
> JMO, but 'reasonable flexibility' makes for good, long-term
> business/client relationships.. Again, personally, I think half
> is fair.. but that's just me..
> "Crying"? "spoiled child"?  Dude, what's the problem?
> --- Ian McCloghrie <ian at codrus.com> wrote:
> > On Apr 15, 2003 john sonty wrote:
> > > So let's get off this kick as if AOA is some altruistic
> > entity
> > > out to do us Audi owners favors when we're 1-2k miles out of
> > > warranty, 'k, my friend.. '-)
> >
> > I'm not really interested in arguing semantics here.  The term
> > "gift"
> > is a colloqialism, intended to suggest that the original
> > poster should
> > be glad they offered him anything.  Ranting and raving about
> > how this
> > is unacceptable and he'll never buy an Audi again just makes
> > him look
> > like a spoiled child.
> >
> > --Ian
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