[BiturboS4] Audi Dealerships in Connecticut?

Al Smith awsm123 at optonline.net
Wed May 7 09:44:39 EDT 2003

Hi Erik:
             Thanks for the extra explanation of your problems with S4.

             I bought my S4 at Smithtown Audi, on Long Island, NY, which is
a 78 miles trip to my home in Norwalk, CT.  Funny thing when I went looking
for S4s for sale, the Audi site said the dealership was only 23 miles away.
The only problem is that Long Island Sound makes a straight run impossible.

             Does anybody on the list live in Connecticut area and have a
dealer to recommend? (or to keep away from)

             Also, I take it that most of you change the oil more frequently
than the 5000 miles between free dealer servicing.  Any suggestions on oil
to use?

             Sunny day here, off for a run in my S4.  I know it is great in
the rain, but spent 4 hours detailing my new car, and couldn't bear to see
it get messed up right away.  The dealer in Long Island supposedly detailed
my car, but they only used cleaner, no wax.  And they do not do under the

             Have a good day

----- Original Message -----
From: "Erik J. Engstrom" <engstrom at rawbw.com>
To: "Al Smith" <awsm123 at optonline.net>
Cc: <biturbos4 at audifans.com>
Sent: Tuesday, May 06, 2003 8:57 AM
Subject: RE: [BiturboS4] RE: AoA Buyback Offer - 2nd Round

> Al,
> Great to hear from you and welcome to the list. I don't have much time
> morning but in short, I've had five BMW's and I'm about to get my sixth.
> seconds in a series of S curves to cause me to pull over. I had never
> experienced an AWD car that switched through them so boldly. I recently
> drove both the e46 M3 coupe and convertible in SMG2 and manual and I was
> very enthused.
> My biturbo was a grand mistake. I went into the dealership (which also
> handles VW's) to pickup a 2001 Jetta Wolfsburg for my other half. I saw
> S4 in black and fell in love with the slightly throw-back masculine lines.
> Console and controls got me too.
> My S4 caused me few, if any problems until 32,000 miles. I'm still certain
> that the problems could have been prevented with better in field service
> support and training. I think the worst of the issues were related to
> repair work at the dealer. I still love the folks in the front at the
> dealer, but I've grown ever certain that the back portion of the business
> has varying levels of aptitude and I was shorted several times in that
> department.
> Just little things like scraped bumpers, forgetting to top fluids, broken
> biturbo engine covers, scratches in the hood and neglecting to clean the
> plastic seat and mat covers out of the car after service. All of these
> things can lead to a break down in overall quality. I think they just have
> too many things going on and during the time my car was there the business
> was suffering from major changes in ownership, mission, sales force and
> service. Plus the new series of cars coming out sucked away the best and
> brightest during the times when the car needed more attention.
> I don't think Audi makes an inferior product, but I do believe the Allroad
> and S4 are two of the most exciting cars on the road. With the passing of
> the BiTurbo, I'm frankly not very interested in any of their other
> The new S4 mildly holds my interest, I just don't like the updated body.
> For me the S4 will always hold a place - I expect I'll buy another used
> or 2001 S4 when the time is right. The car is simply too incredible and I
> waited too long to modify the car from stock. For me the 2001 S4 will
> be the e30 Evo 3 M3 of Audi's line.
> Welcome back to personal sanity Al, stay away from SUV's - leave that for
> the wife or your brother-in-law.
> Erik
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