[Biturbos4] Re: Screwed over by Audi or service dealer

Quincy Chiang b5quattro at shaw.ca
Tue Dec 7 02:23:25 EST 2004

Wow, that's unbelieveable!!  I hope my dealer won't pull s!it like that on me, in fact I hope nobody experience such poor service from any dealers, it's beyond shameful!!

Speaking of brake fluid flush, it says in the manual that it has to be done every 2 years regardless of mileage.  That's because brake fluid can absorb moisture, seriously affect braking performance and can possibly ruin the hydraulic components.  I had to remind my service advisor, pointed it out to him, that they had to do this at my 2-year service.  My buddy didn't remind them, and they didn't flush his brakes on his A4.  The service advisor's a nice guy, but I just couldn't believe he and the techs can forget such things.  


----- Original Message -----
From: ken kgrant <kaspgr at yahoo.com>
Date: Monday, December 6, 2004 3:51 pm
Subject: [Biturbos4] Re: Screwed over by Audi or service dealer

> Hi Folks,
> My S4 had about 49,900 miles last week when i made the
> appointment to get the 50k service work done.  This
> was wednesday of last week and i wanted to get it done
> last Friday.  They were no able to get me in till
> today.  And over the weekend i had to go to Iowa and
> back, and I put in over 500 miles.  My odometer
> reading is 50,400 miles.
> I took it in this morning and they changed the oil
> etc. And now they want me to pay for it since it is
> over 50k.  I talked to Audi USA and they said it was
> over 50k and they can't do anything about it! 
> Although when i bought my S4 it had 500 miles and the
> dealer (at that time in lafayette, IN), said my
> warranty is good until 50,500miles. I told this to the
> audi person, and they said it is a negotiation between
> my audi dealer and I.  wtf.
> Also, the service dealer (authorized to service audis)
> indicated that there was never a brake flush done. 
> They were suppose to have done this and was trying to
> get me to pay for it.
> In any case, just got back from my service dealer and
> they did most of it under warranty and I had to only
> pay for $35 for the oil change.
> But still, this has really tainted my audi experience.
> No more audis for me, which is unfortunate because, it
> is a good car.  
> If you want a 2001 S4 that is just out of warranty for
> $21k (with four winter wheels, both winter and summer
> mats), please let me know.  
> Ken
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