[Biturbos4] Re: Screwed over by Audi or service dealer

Ti Kan ti at amb.org
Tue Dec 7 03:13:03 EST 2004

Quincy Chiang writes:
> Speaking of brake fluid flush, it says in the manual that it has to be
> done every 2 years regardless of mileage.  That's because brake fluid can
> absorb moisture, seriously affect braking performance and can possibly
> ruin the hydraulic components.  I had to remind my service advisor,
> pointed it out to him, that they had to do this at my 2-year service.
> My buddy didn't remind them, and they didn't flush his brakes on his A4.
> The service advisor's a nice guy, but I just couldn't believe he and
> the techs can forget such things.

That is simply inexcusable.  At my local Audi dealership, they have a
model year specific form with a checklist of things that should be performed
at each of the scheduled service.  As the tech completes each item on
the list, it is checked off and the form is given to the customer
for inspection when the car is picked up.  Additional recommended services,
if any, are also jotted down on the form.

Ti Kan
Vorsprung durch Technik

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