[Biturbos4] Dealer excuses...

Aurangzeb M. Agha ama-list at mltp.com
Thu Aug 4 12:40:17 EDT 2005

I'm getting sick and tired of dealing with my dealer (Western Mass.).  
While they are polite, they didn't provide the level of service I expect 
of a car in this price range.  Simply unacceptable.

I've gotten to the point that when I need service done, I've just decided 
to go somewhere else.  My problem is that I live in Western Mass., and I 
have only one dealer near me.  My other options are Worcester (1hr), 
Boston (1.5 hrs), or Hartford (1 hr).  Since I go to Boston often to visit 
my folks, I also squeeze in my car service.  I think that maybe since 
there's more competition in Boston, the service is better.

One last thing: After my car was out of it's 50K warranty, I purchased an 
extended warranty by AutoWarrantyBroker.com, and it's been a God-send.  
Never *any* hassle.  A big selling point was that the warranty is 
transferable to whomever I sell the car to.

I do wish there was a good way to let Audi know of "our" level of 
frustration with their service.



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