[Biturbos4] Dealer excuses...

docwyte@comcast.net docwyte at comcast.net
Thu Aug 4 12:43:32 EDT 2005

If you're out of warranty, why are you even bothering to take the car to any dealer?  Just take it to a good independent local shop.

What were your expectations of service from the dealer while you were under warranty?

-------------- Original message -------------- 

> I'm getting sick and tired of dealing with my dealer (Western Mass.). 
> While they are polite, they didn't provide the level of service I expect 
> of a car in this price range. Simply unacceptable. 
> I've gotten to the point that when I need service done, I've just decided 
> to go somewhere else. My problem is that I live in Western Mass., and I 
> have only one dealer near me. My other options are Worcester (1hr), 
> Boston (1.5 hrs), or Hartford (1 hr). Since I go to Boston often to visit 
> my folks, I also squeeze in my car service. I think that maybe since 
> there's more competition in Boston, the service is better. 
> One last thing: After my car was out of it's 50K warranty, I purchased an 
> extended warranty by AutoWarrantyBroker.com, and it's been a God-send. 
> Never *any* hassle. A big selling point was that the warranty is 
> transferable to whomever I sell the car to. 
> I do wish there was a good way to let Audi know of "our" level of 
> frustration with their service. 
> Rgs, 
> Aurangzeb 
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> Biturbos4 at www.audifans.com 
> http://www.audifans.com/mailman/listinfo/biturbos4 

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