[Biturbos4] Dealer excuses...
docwyte at comcast.net
Thu Aug 4 12:43:32 EDT 2005
If you're out of warranty, why are you even bothering to take the car to any dealer? Just take it to a good independent local shop.
What were your expectations of service from the dealer while you were under warranty?
-------------- Original message --------------
> I'm getting sick and tired of dealing with my dealer (Western Mass.).
> While they are polite, they didn't provide the level of service I expect
> of a car in this price range. Simply unacceptable.
> I've gotten to the point that when I need service done, I've just decided
> to go somewhere else. My problem is that I live in Western Mass., and I
> have only one dealer near me. My other options are Worcester (1hr),
> Boston (1.5 hrs), or Hartford (1 hr). Since I go to Boston often to visit
> my folks, I also squeeze in my car service. I think that maybe since
> there's more competition in Boston, the service is better.
> One last thing: After my car was out of it's 50K warranty, I purchased an
> extended warranty by AutoWarrantyBroker.com, and it's been a God-send.
> Never *any* hassle. A big selling point was that the warranty is
> transferable to whomever I sell the car to.
> I do wish there was a good way to let Audi know of "our" level of
> frustration with their service.
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> Biturbos4 at www.audifans.com
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