[Biturbos4] Audi screws up

Grant gfl1 at optonline.net
Tue Jan 4 20:16:41 EST 2005

Its nice to her good stories, and good to pass it on - so we can 
patronize the good ones.
MN is a bit far from NJ for service though ....

On Jan 4, 2005, at 1:57 PM, mrdezign at netscape.net wrote:

> Remarkable how service varies from dealer to dealer. I bought my 01 S4 
> Avant from Carousel Audi in Minnepolis, MN. The entire experience 
> including after purchase service has been the best in my 50 years of 
> driving. They responded efficiently and thoroughly to all of my 
> requests, gave me free or reduced cost service and parts even when it 
> clearly was not covered by warranty. Always completed service on time 
> and accurately with free loaner  vehicles. They never uttered any 
> words that even suggeted that they didn't have my best interest in 
> mind. Their facility is fabulous and spotless and their staff from top 
> to bottom was always courteous and accomodating. Follow up calls from 
> the dealership to determine my level of satisfaction happened on a 
> regular basis. To bad all dealers were this effective in satisfying 
> their customers.
> thekarmann
> '01 S4 Avant
> '72 Karmann ghia convertible
> Quincy Chiang <b5quattro at shaw.ca> wrote:
>>> I'm in the process of being courted by this publicly
>>> traded company to be their ceo.  and they have agreed
>>> to give me a company car under $60k.  guess what, audi
>>> will be left in the cold.
>>> bmw and merc are my choice and in that order.  i will
>>> get a korean car before audi.  and i think you've made
>>> the right choice too!  it is not that their car is
>>> bad, but their service leaves a lot to be desired.
>>> and this is true for aoa as well.
>> Perhaps, but I've read just as many horror stories from BMW and M-B 
>> dealers, because their overly complicated electronics keep on 
>> crapping out.  I hear the 7-series has become one of the most 
>> lemmoned cars out there, and M-B has been suffering from a steady 
>> increase of warranty claims mostly related to their electronics, and 
>> has been loosing sales and more importantly loyal customers.
>> Quincy
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>> Biturbos4 at www.audifans.com
>> http://www.audifans.com/mailman/listinfo/biturbos4
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