Fwd: Re: problems with Blau's Delrin bushings..
Richard J. Andrews
tech at flashmail.com
Tue Jun 26 01:40:56 EDT 2001
hey, could you post that on the list for me, I know I forgot to add the
address. Just want to let everyone know how much love I feel for Blau.
sure... here it is...
BTW, the bushings came on the first week for me.
>Monday- see bushings on Blau's website, call...no answer
>Tue. call Blau, ask about shop/dealer discounts, wait for fax
>Thur. call back, wait for fax
>Fri. get fax that night.
>monday fill out and return fax
>tue. talk to Blau, everything ok, decide to order online to get extra 2%
>discount, after verifying parts are in stock, plenty of time to get by friday.
>thurs. no bushings
>fri. call Blau, oh yes, we just got your order last night...wait, i
>placed it online tue @ 10am, just after talking to someone about them,
>Don't you read your email?.......yes, i don't know why it took so long, we
>do that every night. By the way, your bushings are on backorder, we should
>have them in two weeks.......
>mon. call blau, i need the bushings sent overnight when they come in
>fri. blau calls me, says bushings are on the way
>tue. get bushings, install them
>saturday drive 1000 miles over the weekend
>monday. boss says blau called, something wrong with my bushings
>tue. call blau, bushings were made wrong, may be tight....ok, they are
>already in and have 1200 miles on them.......they were supposed to fit by hand?
>moral of the story?
>I could have decided not the buy from blau, save 10 cocos and purchased
>from TAP, probably save the 25 in overnight too. Bet I wouldn't have had
>to delay the trip three weeks either.
>call my buddy now that I have exact measurements and have him make them at
>the plastics tooling plant he works at.
>Get your FREE download of MSN Explorer at http://explorer.msn.com
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