SOS - need help w/Mother in Law's Audi in Alexandria
Michael Riebs / AudiV8
AudiV8 at 1stchoicegranite.com
Mon Jan 27 11:45:48 EST 2003
Try contacting Bruce or Keith. Their shop is in Suffolk, but Bruce lives in Norfolk VA. www.audiconnection.com.
They specialize in Audis and have a stockpile of 5000 parts.
Michael L. Riebs
Grand Rapids, Michigan
----- Original Message -----
From: "superba" <superba at pacbell.net>
To: "Quattro List" <quattro at audifans.com>
Sent: Saturday, January 25, 2003 7:47 PM
Subject: SOS - need help w/Mother in Law's Audi in Alexandria
> I realize this is a long shot. I'm in California and my Mother in Law is in
> Alexandria, VA. I was there for a while years ago and have helped her along
> with her 1985 Audi 5000 since her husband died. I arranged a good place
> with a wrench she liked, but after a couple of years, he left and went to a
> Peugeot garage. Another wrench took her over and ripped her off several
> times, and, when she complained, they told her to go elsewhere.
> She went to Heishman in Arlington and was satisfied with how they took care
> of her, although it seemed to me that they charged a lot and did unnecessary
> work from time to time. Heishman recently split off their Audi group and
> built a new facility for Audi only; however, the people with which she had
> relationships remained at the old facility that does not handle Audi.
> Her car has 65,000 original miles on it, is totally cherry, and she had all
> scheduled maintenance done at Heishman and their successor. This week she
> went for a Virginia State Inspection Sticker and they found that (1) her
> "brakes were broke", and (2) "the turn signals _growl_ when a right turn is
> indicated". I think the brake pads are worn and need replacing, but I can't
> decipher the _growl_. Virginia State Inspection gave her a red sticker
> meaning the car can't be driven without permission according to her.
> She panicked and took it to a nearby tire dealer, Merchants Tire, and they
> told her they could repair the brakes, but she'd have to take it to "Audi"
> to get the turn signal repaired. She took it to the new Audi repair
> facility and they told her that the cost would be $700 for the turn signals
> and brakes. After she had taken a cab to her home in Alexandria, she phoned
> to see when the car would be ready, and they told her that they weren't sure
> when they'd get the part for the turn signal; the earliest possible date
> would be Tuesday, 1.28.03.
> Here's the squirrelly part: The wrench at the new Audi facility has made
> overtures that she should just sell him the car for the cost of the repairs
> and buy another one. He told her in the past that he wanted it for his
> wife. Let me be clear. He offered her $1,000 for it but said that would
> cover the repairs and she would net zero.
> I have no stake in this. She has had the car since it was new and loves it
> but others tell her that it's 17 years old and she ought to have a new car,
> blah, blah. I don't want to see her or anyone else get ripped off by an
> unscrupulous mechanic, and, if she wants to get a new car, she deserves to
> be able to do it in her own time.
> Anybody near Alexandria that could and would intervene in this? It gives
> Audi a bad name to have this kind of crap happening. BTW, about 3 years
> ago, I asked the list for help for her and got a few responses. I've tried
> to call them myself with no success.
> Please contact me offline unless someone feels an answer is worthwhile to
> post on the list. I can be contacted offline at <superba at pacbell.net>.
> Sorry for the long post.
> Jim Jordan
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