[urq] Limited Urq content - help for my sister

[Brandon Rogers]

Guys-
So my sister and soon-to-be BiL live in NH - neither of them work on
cars or are car-savvy...so he was driving his ~'96 325i and apparently
the water pump broke - caused water temps to climb - I'm guessing the
pressure broke and old hose or two - bottom line he drive for about 15
minutes with the temp in the red.  So the dealer made a big repair -
water pump, hoses blah blah blah and now they say the engine is still
shot.  This is all 3rd hand of course....
 
So my sister called me to ask if it is normal business for them to go
ahead and charge the $2000+ even though the car is still not operational
- she was wondering that since it did not fix the car couldn't they take
the parts back off that were not mandatory and refund that money (but
still pay the labor).  Like keep the water pump but take off other
stuff??? of course the "take parts off labor" would probably cancel any
reduced parts cost.   I told her that unfortunately they probably could
not once they were installed, anybody know or think different?
 
Can somebody recommend a good trustworthy independent BMW mechanic in
the Portland Maine area?  That's where the car is - but they live in
Manchester NH.  Anybody know the basic cost to just swap in a used
motor?
 
Thanks for any insight.
 
Limited urq content - we had great snow here in Denver and since I have
yet to put my winter wheels on my poor urq did not see a flake of snow.
Bummer.  More Audi content - yes my BiL and sister should get an Audi
for NE winters....
 
Brandon