[V8] Brake resolutions
indischrot at gmail.com
Tue Jul 17 20:13:08 EDT 2007
I ordered replacement calipers from Beck/Arnley Friday afternoon
with overnight shipping. By Saturday morning, they had made it from
Tennessee to Kansas and were sitting, waiting all weekend, about 2 hours
driving time from me. They arrived Monday morning, 10am. But they sent
me two left calipers. The order form shows left and right, the invoice
shows left and right, the boxes show left and left. What the fuck am I
going to do with two left calipers?
So I call up B/A and the tech guy was super. I'm talking probably
the best vendor technical support I've ever had. A lot of vendors will
put you on hold for about thirty seconds and if all lines are full,
direct you to either a voice mailbox that never gets returned or the end
of the waiting queue, which is sixty-five people long.
This guy asked for the PO and some other information and I
calmly--as I could--explained what happened. The part number was
xxxxx06S and xxxxx05S and whomever pulled the parts didn't look. A lot
of places will double check before shipping, oh well. The tech put in
an order for the shipment of the correct part as well as a return
authorization. I reiterated my concern that the caliper arrive this
morning because I need my car up and running. This phone call was made
around 2pm. Sharing a car sucks, dontchaknow. The V8 has been parked
since the caliper stuck on Thursday.
This morning, the caliper arrives through DHL at 10am. I grab it
and all my tools and head off to the wrench's garage. He lets me use
shop space and lift time usually for the price of a liquor store visit.
I had transported the V8 to the parking lot last night, taking time to
use the pyrometer to check rotor temps along the way. I have the wheel
and caliper off by 2pm. And then I wait. And wait. And wait for my
brake hoses and new pads from Autohausaz. And I wait. By 3pm I pull
the other side and wait. And wait. And wait. Autohaus had shipped
Friday afternoon as well, with 2nd Day Air and the parts were in town
last night. They were "out for delivery" by 8am this morning.
So as the temperature rises past 100 and I help the wrench fiddle
with other cars, closing time rolls around. UPS delivers my brake hoses
and brake pads at 5:55pm. They were addressed to my house, so perhaps
UPS waited until "after business hours" to deliver. But I was very,
very angry, and unfortunately there was nobody to be angry at besides,
perhaps, myself. So I manage to get one new hose on one new caliper
before the wrench closes up shop.
And thus, the car sits, and waits for tomorrow morning and I share a
ride home with the wife. I returned the old calipers for core charge of
$50 each. Rebuilt Girling cases, from B/A were $100 each, plus core.
They came with new bolts and boots. I cleaned up the pins and regreased
them. The rotors look good enough for one more run and will need to be
changed within a year or so. The e-brake cables seem to be working and
releasing. I use it every time I park, old habit I guess.
Sharing a Chevy,
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