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Re: wacko service writers
Harry R Glesner III <firstname.lastname@example.org> wrote:
> I don't know what else to say, I really don't think it was the
>problem, I've NEVER had any missgiving at using them in the past. But as
>long >as this service writer has it out for atleast my billfold, I'll
>think twice >about letting him have access to it.
> His name is Rick Schneider @ McDonald Audi/VW in Littleton, Colorado.
>any one else had a simular problem, know the man?
I find the whole concept of a service writer somewhat strange, I must say.
Here in Holland, the customer's complaint is registered at the reception
desk, and the mechanics determine what is wrong with your car. I know from
a friend of mine who's a mechanic, that their training is very good (most
of it's organized by a central training organization not connected with
VW/Audi). IMO, someone who deals with the same cars every day and has
proper training is the best candidate for determining what's wrong with
Having had lots of experience with dealers- both positive and negative- has
convinced me that there are very few bad mechanics at our dealerships. The
only problems you can run into are created by the management of the
dealership- who tell their mechanics to take less time on a certain job- in
effect not doing it properly. I've seen countless examples of this over the
Tom Nas Zeist, The Netherlands
1987 Audi 90q 2.3E, Tizianrot metallic, 167,000km
A narcissist is someone better-looking than you are.
-- Gore Vidal